The counsellors in our Community of Practice are independent practitioners who are committed to supporting our mission. They offer low-cost counselling to individuals who are facing financial barriers to accessing mental health supports. 

 To be eligible for service through our Community of Practice, you must be:

  • Over 18 years old;
  • Unable to afford market rate therapy;
  • Not in crisis, nor in need of long term therapy;
  • Able to pay our session rates;
  • Not have over $1,000 in benefits and/or income to cover the cost of 12 sessions of counselling.

If you have too much, or not enough, capacity to pay for counselling, we may be able to recommend other supports for you.

Counsellors work in a short-term model of practice. We limit counselling to a maximum of 12 sessions so that we can keep our wait times low and support as many people as possible. 

Session rates are sliding scale and range from:

  • Individual counselling: $60 – $80 per session
  • Couple/Family counselling: $90 – $110 per session

You will be charged $50 (individual) or $90 (family/couple) for your first appointment. During this intake, your counsellor will assess your capacity to pay for counselling and together you will set an ongoing session fee.

Counselling fees may be covered by your student or employee extended health benefits plan.


You can email us at or call us at 647-740-FEEL (3335)

Counselling services offered at Hard Feelings are for adults ages 18 and older. If you are under 18 and looking for support, please call Kids Help Phone at 1.800.668.6868

The Counsellors

The counsellors in our Community of Practice are independent practitioners who are registered with their professional college and carry private liability insurance. We carefully screen and select counsellors based on their experience and skills, professional designation and commitment to our values.

You can view counsellor profiles here

Scheduling an Appointment

We do not provide a centralized intake. 

To make an appointment for counselling:

  1. View the counsellor profiles 
  2. Choose a counsellor you might like to work with. Think about what you are hoping to get out of counselling and how that matches with the skills and experience of a counsellor.
  3. Email that counsellor directly and ask to schedule an appointment. You will hear back from them within 3-5 business days.

You can also call us at 647-740-FEEL (3335) to get help navigating the website and counsellor profiles. We will be happy to assist you in contacting a counsellor.

Note: Our short-term counselling services may not be appropriate for some individuals struggling with complex and severe mental illness. We may be able to support you in the short-term or help you find other resources.